Job Description

• To maximize the route potential thus ensuring profitable availability. 
• Managing route sales, driver shorts, crates and PODs through your team consisting of Salesman Drivers and Sales Assistants.
• Daily couching of Salesman Drivers. 
• To ensure that Drivers and Vehicles are allocated correctly to enable daily route monitoring, driver debriefing and reporting on the planned vs. actual route adherence. 
• Daily Route Management of bakery delivery vehicles. 
• To analyse & report on operational and customer service trends. 
• To ensure all systems supporting DRM are functional, e.g. (Vigil & Mix Telematics). 
• Responsible for DRM System reporting to management of daily, weekly and monthly KPI’s hit rates, departure times, excess kilometres, unplanned routes and kilometres. 
• To control driver shortages. 
• To control outstanding crates.
• Overall management of drivers and sales assistants.

Qualification Requirements

• Matric or equivalent

Experience Requirements

• Min 3 years Sales Supervisory experience, with a strong emphasis on Customer Service Execution in an 
• FMCG environment. 
• Computer Literate. 
• Geographic Information Systems. 
• Advanced Excel user. 
• Route Planning systems, an advantage. 
• Working knowledge of Geospatial data (Spatial Data). 
• Routing and Distribution Optimization. 
• Working knowledge of vehicle telematics technology & software. 
• People management – experience with working with people at all levels of the organization.