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Sample Operations Director needed at IQbusiness

Job title : Sample Operations Director

Job Location : Not specified,

Deadline : May 22, 2024

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  • Recognised Project Management, Operations, or Business-related degree.
  • Ideally 5 (five) or more years’ project or operational management experience; within the Market Research industry.
  • Ideally 3 (three) or more years’ people and general management experience.
  • Direct experience working with all data collection methodologies and sample sources, including: online digital sample, such as social media, panels or communities; face-to-face interviewing; in-depth interviews; mystery shopping; auditing and telephonic interviewing.
  • Proficient in Microsoft and Office tools; including MS Teams, MS Outlook, SharePoint, PowerPoint, and Word.
  • Advanced level competence in Microsoft Excel, including the ability to use formulas, pivot tables and Lookups.


  • Ability to see both the detail and the big-picture
  • Problem identification and problem solving abilities
  • Resourcefulness
  • Resilience
  • Pioneering
  • Financial acumen
  • Advanced project and operational management skills
  • Agile decision-maker
  • Exceptional verbal and written communication skills
  • Effective multi-tasking skills
  • Leadership and people management skills
  • Analytical thinking
  • Relationship building
  • Conflict management
  • Organised way of work
  • Adaptable


  • Sample Matrix and Project Management – effectively utilize a matrix of appropriate sample sources to meet project objectives.
  • Leadership – direct, lead, mentor and ensure consistent delivery of a team of diverse individuals.
  • Financial Management and Controls – apply effective management and controls in terms of all commercial and financial elements in area of responsibility.
  • Problem Solving and Improvement – proactively identify problems and drive effective, sustainable resolutions.
  • Sample Quality Assurance – ensure the application of robust, consistent quality procedures throughout the data collection process.
  • Operational Management Metrics – define, capture, manage and report on operational metrics.
  • Strategy Input and Execution – contribute to operational strategy development, drive the execution and achievement thereof.
  • Business Development Support – commercial and operational input into proposals and costings.
  • Operational Administration – carry-out administrative tasks related to Sample Operations and Quality Control activities.

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  • This job has expired!