Key Responsibilities

• Design and develop programmatic content via curation, in-house authoring and engagement of external suppliers, leveraging Firmwide knowledge and experience as appropriate.
• Remain business-centred at all times, understanding their needs and keeping them in mind when taking actions and making decisions.
• Consistently follow the processes set by the Innovation & Investments (I&I) Hub, in combination with content knowledge, to enable effective and efficient/ innovative learning design.
• Review content written by Design Senior Associates and peers to maintain quality control of content, ensure learning objectives have been met, challenge learning efficacy and innovation and drive consistency.
• Hold relevant business relationships that are integral to programmatic design such as content SMEs.
• Work closely with the People Solutions Learning Experience team and Integrated Services – Event Delivery team to deliver a successful learning intervention.
• Lead the briefing/training of facilitators and hosts to equip them to be able to deliver learning content.
• Support the PSL/SDC in ensuring appropriate evaluation metrics are put in place and analyse evaluation reporting at a programme level and consider the impact of this on future design iteration.
• Consider appropriate diversity, inclusion and wellbeing; accessibility; external suppliers; and environmental and social impact when designing content.
• Coach and supervise more junior designers to enhance team capability, quality of output and to promote knowledge sharing.
• Contribute to the Innovation & Investment Communities of Practice to support collaboration and education and ensure the adoption of market insights and latest innovations.
• Collaborate with the other Design Consultants across the Design Hub to ensure T&D activity is aligned across the CoE and share best practice.
• Support the PSL/SDC in project management activity, where appropriate.

Requirements

• An understanding of PwC’s service propositions, with a broad understanding of the firm’s strategy and priorities.
• Passion for creating and delivering highly effective content
• Experience in the design, development and review of face-to-face and technology enabled learning solutions, showcasing innovation and creativity when approaching new challenges.
• Experience of working in leadership development upskilling or of working with ESG and Technology upskilling would be beneficial.
• An understanding of digital learning solutions and Learning Technologies and how they can be used to add value and transform the way we learn.
• Proven ability to engage and influence stakeholders, communicating confidently, clearly and effectively in verbal and written formats.
• Ability to develop and build a wide range of relationships and work collaboratively as part of a wider team.
• Ability to lead, coach and develop self and others in the pursuit of delivering a distinctive and sustainable L&D service to the firm.
• Operate with a global and inclusive mind-set, demonstrating commercial acumen and an understanding of the firm’s business priorities.
• Ability to adhere to project management disciplines to deliver on tasks and responsibilities on time and to budget, with designated resources.
• Assimilate complex data and information objectively to inform recommendations.
• Demonstrate resilience and delivery under pressure, in an ambiguous and changing landscape.