Senior Admin Clerk (B5) – Malmesbury Life Office (Western Cape) needed at AVBOB South Africa

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Job title : Senior Admin Clerk (B5) – Malmesbury Life Office (Western Cape)

Job Location : Western Cape,

Deadline : May 01, 2025

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Description

  • General reception duties to welcome clients
  • Receive and assist walk-in clients with inquiries in line with the client services policy and procedure and/or refer to the relevant department
  • Utilize resources and obtain necessary knowledge and skills to handle and complete enquiries
  • Communicate entire processes and or delays and system problems to waiting clients
  • General claims, policy services and premium administrative duties relating to client’s policies
  • Handling of petty cash, collection of cash from clients for premium payments and refunds of premiums
  • Prepare cash for daily banking at the finance department
  • Referral of new business to the relevant consultant
  • Handle all fraud allegations and complaints
  • Monthly and weekly statistics report writing
  • General office duties

Requirements

  • Grade 12
  • Clear ITC
  • Clear criminal record
  • Knowledge of and experience in Life Assurance industry, preferably in a Client Service/Policy maintenance environment of at least two to three (2 – 3) years
  • 2 – 3 years’ administrative experience

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Administrative / Management  jobs