Job Description

To provide specialist solution advise and to design a solution that best meets the needs of the client To coordinate the implementation of the designed solution, managing the project implementation across the relevant business units

• Prevent losses as result of incorrect business solutions.
• Manage costs / expenses within approved budget to achieve cost efficiencies.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members.
• Execute or Provide assistance with pricing/costing of solutions or business cases.
• Provide advice, assistance or actively participate in formulating and presenting new business or client solutions or proposals to relevant stakeholders. 
• Maintain knowledge on relevant legislative amendments and industry best practices in relation to specific solution requirement.
• Formulate solutions in response to the business vision, mission and objectives, product house and customer requirements and industry initiatives.
• Design a solution which best meets the needs of the client and coordinate the implementation of the designed solution, managing the project implementation across the relevant business units.
• Investigate new solution development and enhancements and assist with preparation of business cases and assist with the specifications thereof.
• Active participation with applicable industry players to ensure standards are set and adhered to.
• In consultation with the product houses and Relationship Managers, design, develop and implement banking solutions that comprise of products from across the FirstRand Group.
• Obtain a thorough analysis of the client’s business, process and systems requirements and obtain industry knowledge and understanding of the assigned market segment.
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
• Implement and maintain sound business processes that minimize FNB risk and deliver quality requirements specifications.
• Comply with governance in terms of legislative and audit requirements.