Minimum Requirements:

• 3 – 5 years Supervisory experience preferably in the clothing sector. (but not mandatory)
• Must be an effective communicator with strong leadership skills
• Strong customer service ethic
• Work subject to Retail Hours 

Job Description:

• Develop, implement, and manage sales team and merchandising strategy to achieve profitability and sales targets
• Communicate with and motivate employees and customers, resolving issues and initiating corrective action
• Ensure a safe and clean work environment
• Maintain a clean and safe store environment
• Keep open lines of communication with senior management and head office
• Maintain stock receiving procedures and administration as indicated by the company
• Maintain all staffing schedules
• Conduct daily meetings discussing targets, stocks, marketing and resolutions needing to be implemented.
• Report all safety, and inventory issues to management and find ways to prevent a reoccurrence.
• Maintain and communicate all and any issues that arise in the daily running of the store.
• To ensure corrective stock, banking and sales management structures, protocols and procedures are upheld and maintained DAILY
• Greet customers within the first 90 seconds of entering the store
• Help customers find items in the store and advise on promotional activity currently running – UP SELL
• Provide customers with information about items – brand knowledge is a necessity
• Ring up purchases at the till point – understanding processes and procedures by reading and studying the handbook provided
• Elevate complaints to senior management in a professional and courteous manner if they are unable to rectify the situation at store level
• Keep track of inventory. – Weekly hanger counts and bi- annual stocktakes are imperative to the success of our business, stock management protocols and procedures are vital to our business