Responsibilities

Team Leadership 

• Lead the process for identifying, developing, and implementing adequate transport methods, systems, and tools, in order to improve the transport needs, set up for CHEP.
• Drive cost initiatives for optimizing transportation performance and managing expenses in order to fulfill organizational goals.
• Drive and lead processes to ensure that best in class service is received from the transport network that is in place.
• Leadership of the transport planners who handle geographically dispersed transport vendors, both within RSA and including international flows or purchases for the business.
• Accountable for individual objectives regarding transport needs to achieve regional and global objectives.
• Managing individual and team performance and lead the process for team engagement.
• Build, develop and maintain Team motivation, team development, as well as team engagement with the transport network including internal and external customers.
• Ensuring adequate staffing of the team to support the department objectives.
• Optimise usage of CHEP systems (i.e., Blue Yonder, CMA, SAP, BW, etc.) to provide the needed data and information to manage the Logistics’ spend and service, as well as find efficiencies.

Transport Cost

• Drive and lead the processes that maintain rate negotiations and lane setting with all transport vendors to benefit.
• Drive for results from team to manage costs, to get better pricing from the transport market CHEP SSA operates in.
• Lead the process for weekly, Monthly and annual Logistics spend analysis, and reporting to the Business.
• Drive for the most cost-effective ways to accomplish loads, identify and implement strategies for different modes of transport best fit for the business.
• Lead the team and business through current, relevant information on market factors to assist in forecasting logistics costs.
• Drive to identify and deliver cost saving initiatives.
• Drive the transport team to achieve best results on the transport spend as per budget requirements to lower R/u/u

Transport Service

• Lead the team to ensure exceptional service level for customer deliveries/ collections and relocations.
• Ensure Logistics team uses TMS effectively and in accordance with all SOPs.
• Drive the tracking of carrier performance and report on Carrier KPI’s
• Support planning requirements to ascertain transport requirements needed.
• Drive process to analyse and propose continuous improvement initiatives for transport service to both internal and external customer base.
• Lead the people and carrier development within the business.
• Drive the process to manage truck turnaround at CHEP service centres, including travelling to Service Centres to review processes with Service Centre leadership to identify turnaround time efficiencies.  
• Deliver service excellence and drive the efficient on time delivery (DIFOT) for all transport services provided across the network.
• Propose charges to potential customers for Collection and Delivery services.
• Review and amend customer rates for Collection and Delivery services based on fuel price fluctuations, as well as based on annual 3PL fixed price increase.
• Ensure that any and all major deviations with planned transport are communicated to stakeholders.

Manage and develop transport vendors.

• Ensure sufficient carrier capacity across all CHEP transport lanes through continuously identifying carriers with available capacity across CHEP transport lanes.
• Lead the process on the Service Level Agreement for approved transporters in conjunction with approved transport lanes.
• Act as single point of contact between logistics/operations and carrier community internationally.
• Drive the Sourcing activity for appropriate transport vendors to be identified and loaded.
• Drive the process to ensure all transporters meet contract authority and have current insurance on file.
• Lead and coordinate meetings with Transport vendors to assist in cost management throughout the sub-Saharan entity.
• Drive that transport team and carriers to always adhere to CHEP’s requirements and requests.

International Transport Needs.

• Become an expert on cross border customs requirements, which will include travel to neighbouring countries to build relationships with customs officials.
• Manage relationships with Freight Forwarders and Clearing Agents
• Drive the transport process regarding international shipping.
• Lead the process for accurate incoterms for international, shipping and cross border moves.
• Lead and guide team with international flows and ensure that all processes so activity is in line to business needs
• Drive the disciplines with the forwarding agents and shipping agents’ lines.
• Lead the process for communication and information to the business regarding shipping.
• Drive the shipment tracking and management process.
• Look at innovative ways to adapt to change regarding international flows – to be more streamlined and simpler.
• Lead the process for cross border to new and existing African counties.
• Drive the team to better understand the needs and apply the correct processes for the cross-border business needs
• Will be the main point of contact for the business regarding all cross border and international transport needs.

Business support/ New developments

• Drive and develop strategies with operations regarding truck turn around efficiencies.
• Provide feedback and support to Planning in relocation costs, cross departmental feasibility studies.
• Lead the process to implement new transport modes Rail, Shipping, Air etc. as changes in the business will need review of the best suitable options available.
• Develop integration with other departments (Sales, Planning and operations) needing assistance with transport advice, costs and service as the business has need.

Challenges

• Ensure the optimum balance between overall transportation costs across the supply chain network.  Enable critical decisions by key stakeholders by delivering a demand forecast for transport that result in a comprehensive mid to long range supply chain view while delivering a detailed transactional plan to the supply chain.
• To set up deliver, and support transport needs for growth in developing countries within Sub Saharan Africa
• To operate in multicultural team, with team members in different zones
• Building relations with carriers located in diverse countries, understanding their foreign exchange processes, legislations, payment terms and road and route networks.
• Balance between service deliverables and Cost optimisation
• To consolidate the work within the interdepartmental environment (i.e., Planning, OPS, Customer Service, Procurement etc.)
• Participate in projects and driving efficiencies as well as customer developments.
• Focus on process improvement, partnering with internal and external customers and staff development is a vital component in meeting department and company short/long term strategic goals

Qualifications

• Business Degree, preference supply chain/logistics, transport

Experience

• 7-10 years within a Transport sector, Logistics and Supply chain

Skills and Knowledge

• A min of 10 years in leading a transport management experience
• 5 years + leading a transport department.
• Experienced transport procurement skills and ability
• People management in a fast-paced transport environment.
• Experience of interacting effectively with Senior Management cross-functionally
• Demonstrated ability to lead cross-functional matrixes teams using strong collaborative   skills
• Demonstrated ability to drive solutions at all levels of an organization.
• Demonstrated outstanding project management skills.
• Demonstrated track record of obtaining results and driving solutions.
• Familiarity with Manugistics, Lean Logistics and SAP
• Exceptional team building skills.

Preferred Education

• Bachelors

Preferred Level of Work Experience

• More than 10 yearsHybrid Remote