Essential Duties and Responsibilities:

• Service & repair IPC & PAC equipment to full working capacity
• Fill in and complete job cards for any service repairs, warranties completed
• Accurately diagnose and troubleshoot technical issues in a timeous manner
• Maintain high levels of service and technical support to all customers
• Fill out service certifications for equipment serviced
• Ensure software calibrations are updated with latest  versions 
• Maintain adequate stock control management for planned repairs and services
• Complete warranty repairs and provide inspection reports to QRC
• Maintain and follow up on warranty processors and procedures for all intended repairs
• Maintain good customer relationships
• Complete daily activity &  reports on a daily basis or as required by supervisor 
• Adhere to safety protocols and quality standards on all Arjo products

Knowledge and Experience:

• Minimum of Grade 12 or equivalent.
• Relevant tertiary qualification will be an advantage.
• Strong electronic & technical mindset.
• Basic computer literacy skills in MS Excel and Outlook.
• Valid driver’s license (Code 08/EB)