MAIN OUTPUTS

• Receipt of complete RFIs, RFQs & database registrations as requested by the Solutions department
• Update and maintain an accurate sales database of all received and submitted bids, pending, won or lost
• Receive and complete Request for Information, Request for Qualification and database registrations as requested by various key stakeholders, in Sales, Key Accounts and Operations.
• Provide the Bid Specialist / Solutions team with a full range of administrative support to assist with the sales success of the company.
• Ensure all sales and administration related business processes are documented and updated regularly
• Effective supplier/customer relationship both internal and external
• Co-ordinate meetings within the Sales & Marketing Solutions department, as / when requested
• Assisting in resolving customer complaints/disputes
• Reach out to existing and potential customers to present our product and service offering
• Present products or services over the phone as well as deal with complaints and doubts
• Direct prospects and lead to the Sales & Marketing Tender Team
• Ensures understanding of our products and service offerings
• Maintain an update Solutions Pipeline and follow-up with the customer on the progress of all bids submitted

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• National Diploma / National Certificate in Sales & Marketing / Office Administration
• Matric (Senior Certificate)
• Valid Driver’s License
• 1-3 years relevant experience conducting administrative duties within Sales & Marketing
• Office Administration & Customer Service
• MS Word, MS Excel & MS Outlook

FUNDAMENTAL COMPETENCIES

• Result Oriented
• Attentive To Detail
• Stress Tolerant
• Good Written Communication
• Customer/Client Focused
• Ability To Dealing With Ambiguity
• Interactive Reasoning
• Planning & Scheduling
• Teamwork
• Relationship Building
• Good Listening Skills
• Excellent Oral Communication