Responsibilities:

• Develop the Broker base and build sound relationships
• Optimising underwriting performance at a policy and portfolio level
• Premium growth as per target
• Loss ratio as per target
• Manage underwriting process
• Underwriting risks
• Management of systems & processes
• Effective reporting on a monthly basis
• Business development (quotes, new business)
• Training & Development
• Quality control (commission, work, training, complaints and customer service)
• To assist in the handling of complex queries and complaints (admin & claims)
• Promotional/ Marketing / Special Events

 Minimum Requirements:

• FAIS Accredited / Compliant
• Relevant industry qualification (Full Short-Term qualification and RE 5)
• Excellent sales and relationship abilities
• Minimum 5 years’ experience in similar role
• Strong technical Short-term insurance knowledge in both personal and commercial lines
• Own mode of transport

 Skillset Required:

• Excellent Commercial and Personal Lines product knowledge
• Insurance systems knowledge
• Business orientated attitude, professionalism and client service focus
• Communication skills
• Time and self-management
• Interpersonal skills