Compensation And Benefits

• Oversee employee compensation and benefits, compensation databases, job descriptions, benchmark compensation as well as annual performance reviews
• To design, develop, implement and manage salary, bonus and benefits packages for the employees
• To evaluate and modify existing compensation and benefits programs, policies, and procedures
• To ensure all programs, policies, and procedures comply with current legislation.
• Design a compensation package based on business goals and strategy
• Create a consistent compensation guideline that matches our work and organizational culture
• Create and analyze job descriptions evaluations and classifications
• Conduct salary and labor market research to define benchmarks
• Apply effective communication strategies
• Assess employees needs by conducting organizational surveys
• Keep abreast with new trend and best practice in the filed
• Ensure that compensation practices are in compliance with current laws and regulations
• Conduct periodic audits, prepare and present reports

Customer Service

• To review processes, identify areas of improvement and recommend changes that will increase accuracy and efficiency
• To seek to improve operations, and decrease turnaround times, to enhance customer service.
• To measure the cycle time it takes to resolve payroll problems and respond to queries.
• To carry out customer satisfaction surveys to measure service delivery

Culture : To move from a passive administrative function to one that is proactive and desirous for continuous improvement and exceptional customer service delivery across the board.

Legal: The tax legislation is evolving, and changes are frequent and the need to comply remain a major challenge

As a Compensation & Benefits Specialist, ideally you will possess the following :

• Relevant tertiary degree
• 5+ years business related experience
• Extensive knowledge of benefits and compensation programs, policies, procedures, and applicable legislation
• Certification as a rewards specialist would be preferred.
• Thorough knowledge of compensation & benefits principles, practices, regulations, policies and procedures as well as relevant legislation for South Africa, Swaziland, Botswana and Namibia.