RESPONSIBILITIES:

• Review the Daily Resource Management System (RMS) reports for the crew and make the required adjustments;
• Check seat allocation discrepancies daily and ensure that all flights are crewed and resolve any discrepancies promptly;
• Check and roster enough standbys;
• Check and respond to all emails regularly and monitor all Zendesk tickets, ensuring that all emails and tickets are resolved and cleared daily;
• Roster the required crew for test flights;
• Monitor operational aircraft changes and ensure that the crew members are qualified for the specific aircraft type;
• Ensure that the Flight Grid is fully crewed at all times;
• Load additional standby personnel for payday weekends and during special events or roadshows;
• Check that the Line Checks have been completed and released;
• Double check that all Pilots are starting with a valid licence;
• Plan all Line Training and Line Checks B737 400/800, and updating of Line Training spreadsheet;
• Do 400 Line Training in Durban;
• Coordinate passenger flights, hotel reservations, and arrange car bookings as and when needed;
• Ensure Command Evaluations are rostered;
• Complete the Roster Requirement minutes;
• Email the Route Check List by the 10th to the Training Department;
• Send an email to Crew Management, Training, and Rosters departments regarding the Line Training spreadsheet;
• Ensure that standby personnel have been added to both published and planned rosters;
• Send Training the Line Training spreadsheet out as soon as it is completed;
• Create and adjust the roster to ensure a balanced schedule for both the JNB and Lanseria bases;
• Attend the roster fairness meeting and present the planned roster on the 18th of each month;
• Run the planned roster through SAFE before the roster is published every Thursday;
• Liaise with Ops Control Centre, Crew Scheduling & Planning as well as Crew and attend all relevant meetings.

REQUIREMENTS:

• Grade 12;
• Minimum of 5 years’ aviation experience (Essential);
• Must have previous rostering or training planning experience;
• Knowledge of CATS/CARS, SACAA Regulations;
• Proficient in the use of Microsoft Office (Word, Excel and Outlook).
• Willingness to work shifts, weekends and on public holidays. This includes early morning sign-on or late evening sign-offs.

PERSONAL ATTRIBUTES;

• Good communication skills;
• Immaculate timekeeping;
• Good report-writing skills;
• Good Telephone Etiquette;
• Exception Crisis Management skills;
• Excellent attention to detail;
• Strong negotiation skills;
• Assertive;
• Capable of functioning effectively in a high-pressure environment as an integral member of a team;
• Effective resource utilization;
• Good planning and organizing skills;
• Adaptable;
• Solutions driven;
• Honest and reliable.