Job Expired
Customer Benefit Administrator – Head Office needed at Dis-Chem Pharmacies
Job title : Customer Benefit Administrator – Head Office
Job Location : Gauteng, Johannesburg
Deadline : January 13, 2025
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Minimum Requirements…
Essential:
- Grade 12 / Matric
- Proof of Vaccination Certificate
- Minimum of 2 years’ administration experience
Advantage
- Diploma in Business Administration, Customer Service or Relevant
Job Specification…
- Oversee all benefit reporting and administration for a specified region.
- Maintain accurate data capturing and completion of documentation pertaining to customer service.
- Accurately process transactions on the CRM systems as well as capturing and reporting.
- Review and communicate card balances, card reports and/ or statements for customers when necessary.
- Arrange the returns for refund/ exchange of the product, with stores.
- Assist with quality assurance queries, escalating and following up to ensure customers received feedback accordingly.
- Assist customers with any queries and escalate queries where applicable.
- Respond to written or email enquiries on various platforms.
- Ensure effective internal and external communication with all relevant stakeholders.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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