Description

This person will be responsible for loading rates, policies, and maintaining the Tourplan system, as well as tending to brand queries.

Responsibilities

DATA CAPTURING

• Capture of Rates & Policies
• Checking of rates and policies
• Extranet Loading
• Apply mark-ups to rates on Tourplan (Rate Maintenance)
• Assist with Allocation capturing/ Freesale when needed
• Scheduled Tours Loading when needed
• Loading of all agents
• Assist Loading of all suppliers when needed
• Assist Loading of Guides when needed

QUALITY CONTROL

• Always ensure a high percentage of accuracy within the database.
• Record keeping as per departmental procedures.

RATE QUERIES

• Maintain supporting documentation for rate loading.
• Advanced Business unit Support.

SUPPLIER RELATIONSHIPS

• Understanding supplier products and contracts.
• Develop knowledge on destinations and products.

AREA OF EXPERTISE

• Understand rate Distribution cycle
• Understand Agent brochure cycle
• Understanding of Supplier’s contracts

Qualifications and Expertise

• Matric (Grade 12)
• A Travel/Tourism qualification would be an advantage
• Knowledge of and experience using Tourplan is a requirement
• Strong MS Office knowledge is a requirement
• 2 years’ work experience
• Data loading experience would be an advantage
• Tour Operator experience

AREA OF EXPERTISE

• Understand rate Distribution cycle
• Understand Agent brochure cycle
• Understanding of Supplier’s contracts

Competency

• Tourplan
• MS Excel
• MS Word
• MS Outlook