Field Service Technician – Eastern Cape needed at Arjo
Job title : Field Service Technician – Eastern Cape
Job Location : Eastern Cape,
Deadline : May 22, 2024
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Duties:
- Achieve sales targets through sales of spare parts, preventative maintenance contracts & assessment services.
- Plan country trips to outline areas for the purpose of conducting assessments, repairs, and attending to service related queries.
- Maintaining and developing relationships with existing customers
- New Business development
- Service & repair Arjo equipment to full working capacity.
- Planning and execution of all service backorders
- Schedule and attend service callouts
- Fill in and complete job cards for any service repairs, warranties or labour jobs completed
- Promote extended warranties, Service level agreements and planned preventative maintenance plans
- Keep a strong follow up on all open quotes
- Keep up to date with Arjo product knowledge
- Accurately diagnose and troubleshoot technical issues in a timeous manner.
- Maintain high levels of service and technical support to all customers
- Adequate stock control management for planned repairs and services.
- Complete warranty repairs and provide inspection reports to QRC
- Maintain and follow up on warranty processors and procedures for all intended repairs.
- Assist with service related queries at hospitals and customer sites.
- Assist with in-house service related queries and requirements
- Service & repair equipment to meet customer expectations.
- Maintain company vehicle in good condition.
- Keep daily records on vehicle mileage and route planners
- Adhere to safety protocols and quality standards on all Arjo products.
The experience, qualification and skills you will need:
- Minimum of Grade 12 or equivalent.
- Relevant tertiary qualification will be an advantage.
- Aftersales knowledge, Strong technical and mechanical mindset.
- Basic computer literacy skills in MS Excel and Outlook.
- Valid driver’s license (Code 08/EB) and PDP would be an advantage.
- Ability to work independently. Excellent time management skills.
- Excellent communication skills.
- Customer Service Orientated.
- Available to work outside of normal office hours, as per customer requirements
- Adhoc travel and visits to regional provinces
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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