Job Summary:

• We are seeking a friendly, energetic, and customer-focused Front of House Assistant to join our team. The ideal candidate will be responsible for providing exceptional customer service to all guests and ensuring the smooth running of our front of house operations.

Key Responsibilities:

•  Greeting and welcoming guests in a friendly and professional manner
•  Taking and processing customer orders accurately and efficiently
•  Handling customer inquiries and resolving any issues in a timely manner
•  Maintaining a clean and organized front of house area
•  Assisting with food and beverage preparation as needed
•  Working collaboratively with kitchen and serving staff to ensure a seamless dining experience for guests
•  Adhering to all health and safety regulations and ensuring compliance with company policies
•  Cash handling and processing payments accurately
•  Assisting with inventory management and stock control

Qualifications:

•  Previous experience in a customer service or hospitality role
•  Excellent communication and interpersonal skills
•  Ability to work well under pressure and in a fast-paced environment
•  Strong attention to detail and organizational skills
•  Ability to multitask and prioritize tasks effectively
•  A positive attitude and willingness to go above and beyond for customer satisfaction