Job Description

Develop and optimize BCB Operations framework in line with strategic priorities. Collaborates with domain counterparts in group Business units (CIB,PPB) and product owners where operational capability is embedded or supplied to BCB. Ensures end-to-end operational services and alignment to the business unit strategy, product requirements and Group Operations domain standards to underpin delivery of client outcomes, service excellence that supports sustainable value for the BU across all countries. Establish and monitors performance metrics that align to BCB strategy and objectives. Lead and drive operational excellence and efficiencies within the Business Unit.

Qualifications

Minimum Qualifications

• Type of Qualification: Honours Degree or Master’s Degree
• Business Commerce, Engineering or related fields

Other Minimum Qualifications, certifications or professional memberships

• Relevant business qualification would be essential for this job.
• Master’s degree in Business Commerce or MBA degree would be beneficial.

Experience Required

• Operations Enablement
• Operations
• 5-7 years