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Junior Developer needed at MIBCO

Job title : Junior Developer

Job Location : Gauteng, Johannesburg

Deadline : May 23, 2024

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Position Short Description

The job function of a system application support role typically involves providing technical assistance and support related to software applications and systems used within an organization.

Duties and Responsibilities

  • User Support for all business applications
    • Sales Logix
    • Sage X3
    • Integrations
    • MS Office
  • Development and monitoring of integration between operational and financial systems.
  • Translate business requirements into system functions and features and facilitate the creation of user requirements specifications.
  • Design, develop, test, and implement new features and changes to current functionality to business applications as per user requirements.
  • Design, develop, test, and implement reports.
  • Develop end-user training material for business applications.
  • SQL queries, stored procedures, functions, views, database design, SSRS, and working with data structures.
  • Update and document technical processes/procedures.
  • Data analysis.
  • Troubleshooting:  Identifying and resolving technical issues with software applications, including debugging, and diagnosing problems.
  • User Support:  Assisting end-users with questions, problems, or errors encountered while using applications, often through helpdesk ticketing systems or direct communication.
  • Installation and Configuration:  Installing, configuring, and maintaining software applications and related components to ensure they function correctly and efficiently.
  • Maintenance:  Performing routine maintenance tasks such as updates, patches, and upgrades to keep applications running smoothly and securely.
  • Documentation:  Creating and maintaining documentation such as user guides, troubleshooting procedures, and system configurations to aid users and fellow support staff.
  • Training:  Providing training and support to end-users and other support personnel on how to effectively use software applications and troubleshoot common issues.
  • Coordination:  Collaborating with the teams to address complex issues or implement changes to systems and applications.
  • Monitoring:  Monitoring system performance and usage metrics to identify potential issues or areas for improvement proactively.

Knowledge / Experience / Skills / Abilities

  • Above average verbal and written communication and listening skills.
  • Ability to withstand pressure and provide the organization with above average services. Communication Skills:  Effective communication skills are essential for interacting with end-users, colleagues, and other IT teams.
  • Problem-Solving Abilities:  Must be adept at analyzing complex problems, identifying root causes, and devising effective solutions under pressure.
  • Customer Service Orientation:  A strong customer service mindset is crucial for providing excellent support to end-users. be patient, empathetic, and responsive to user needs and concerns.

Requirements

Qualifications & Experience

  • Undergraduate degree/diploma in Computer Science / software engineering / or related field Programming skills that include knowledge of:
    •  MS SQL database – Transact SQL (stored procedures / queries / views)
    •  Any programming language C#, C++, Visual Basic, Java, Python etc.
    •  Web development (HTML, CSS)
  • Report writing skills – Crystal Reports, SSRS, Power BI
  • Working knowledge of Microsoft Windows operating systems, Microsoft Windows server technology and security.
  • Knowledge of financial accounting (double entry or debits and credits)
  • Hands on experience using a computerized accounting system (e.g. Sage X3, Accpac, Pastel, MS Dynamics, SAP etc.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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