The Work – Key Outputs and Accountabilities

• Monitor the work and overall performance of regional network and voice technology systems for region mining operations.
• Evaluate and ensure processing performance relating to system and machine utilisation, reliability and capacity
• Forecast financial, physical, and human resource needs to meet established objectives.
• Manage all licensing exposure within the networking, voice and perimeter security infrastructure.
• Provide specialised support for network services, concentrating on all aspects of network infrastructure (LAN/WLAN/Mesh), tailored to meet the needs of all mining operations.
• Manage all risks relating to Regions Network Infrastructure.
• Efficiently oversee expenses related to the network infrastructure within the region, ensuring transparency and effectiveness in managing investment decisions and budget allocations to maintain equipment health.
• Perform a monthly assessment of service delivery within the region, with a specific focus on support vendor contributions. Oversee vendor performance to ensure adherence to contractual obligations for services and projects, including those directly impacting the Business Units (BUs).
• Serve as the primary escalation point for regional incidents or intricate site incidents concerning networking and communication infrastructure.
• Understand technological trends and use this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge.
• Oversee and coordinate frameworks, designs, blueprints and restoration plans that isolate problems and implement pre-planned alternative routes or systems to restore service in networks and communication environments.
• Promote and enforce business and technology standards, as well as best practices, within Networking environments.

Minimum Requirements

• Certifications
• Desirable: CompTIA Security+
• Cisco Certified Entry Networking Technician (CCENT)
• Cisco Certified Network Associate – Routing and Switching (CCNA)
• Cisco Certified Network Associate – Security (CCNA-Security)
• An undergraduate qualification (bachelor’s degree or equivalent) in the relevant Discipline and Technical