PURPOSE OF THE ROLE:

• The office assistant is responsible for administrative, organisational and clerical support to ensure the smooth functioning of the office as well as operations associated with the respective office.

Key Performance Areas would include, but are not limited to:

• Answering phone calls and emails and where necessary directing them to the appropriate staff or department for attention.
• Greeting visitors and walk-in customers and assisting them with accounts queries, sales sign ups and helping them to connect with customer support from the office.
• Assisting walk-in customers with account payments and voucher purchases.
• Managing office and kitchen supplies.
• Ensuring the office is kept clean and everything is well presented to welcome visitors.
• Oversee cleaning and gardening staff.
• Performing general office tasks, scanning, photocopying and filing as required.
• Stock management for field ops teams and recordkeeping.
• Health and Safety checks and adherence to policies amongst staff.
• Assist Fleet with vehicle checks and Daily Safe Task Instructions (DSTI).

The successful candidate must have the following experience/skills:

• Previous experience in a similar role.
• Excellent communication and interpersonal skills.
• Proficient in MS Office and computer skills.
• Ability to prioritize tasks and manage time effectively.
• Attention to detail and accuracy.
• Ability to work independently with strong organizational skills.
• Flexibility and adaptability to changing priorities and needs.

Education Requirements:

• Grade 12.
• Specialized qualifications in Office Administration would be advantageous.