Ops Supervisor – Ladysmith needed at The Heineken Company

Job title : Ops Supervisor – Ladysmith

Job Location : KwaZulu-Natal, Ladysmith

Deadline : May 25, 2024

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Key Performance Areas would include, but are not limited to:

  • Ensure cost effective warehousing and distribution of company products
  • Ensure the effective functioning of the following departments, namely: Optimal Transport Management, Customer Deliveries, and Outsource Services
  • Engaging Transport suppliers to maintain optimal fleet uptime to deliver on customer service commitments
  • Oversee the Warehouse to ensure stock availability and quality
  • Minimise overtime and temporary employee usage
  • Maintain a high level of customer service
  • Manage performance of contractors according to the agreed SLA
  • Assist in development of Business plans in line with relevant guidelines
  • Effectively handle customer complaints and ensure corrective action taken
  • Ensure strict adherence to Corporate Governance
  • Evaluate and maintain loss control procedures on an on-going basis
  • Ensure routine Quality Control inspections in Operations
  • Understanding, implementation and adherence to Internal Control Measures such as: ICC’s, ISO requirements, Owner Driver Audits, and Operations Excellence
  • Perform administration/reporting effectively
  • Improving business processes to ensure achievements of Business Objectives

The successful candidate must have the following qualification, skills and experience:

  • A relevant tertiary qualification (Advantageous)
  • 1 – 3 years of relevant experience in FMCG Logistics / Distribution Environment
  • Proficient in MS Office,
  • SAP, Strato, experience beneficial
  • The ability to work under pressure and meet tight deadlines
  • Excellent communication skills (both written and oral) and sound presentation skills
  • The ability to work after hours and / or shifts if necessary
  • Knowledge of all relevant legislation
  • Knowledge of customer service principles and practice
  • Experience in a customer service environment is essential

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now