KEY RESPONSIBILITIES

• Responsible for Recruitment and Selection.
• Develop and implement People Ops strategies and initiatives aligned with the overall business strategy.
• Manage the recruitment and selection process, including sourcing candidates, conducting interviews, and onboarding new employees.
• Handle employee relations issues and provide guidance to managers and employees on company policies and procedures.
• Coordinate learning and development programs to enhance employee skills and performance.
• Oversee performance management processes, including goal setting, performance reviews, and feedback mechanisms.
• Driving succession planning in the business.
• Ensure compliance with all relevant labor laws and regulations.
• Maintain accurate People records and prepare reports as needed.
• Operational support to line management.
• Oversee Payroll and personnel administration.
• Growing & Maintaining the Ho Hola culture.

Requirements

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of experience in HR management roles, with a proven track record of success, with a preference for experience within the FMCG Retail industry. 
• Strong knowledge of HR best practices and employment laws.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment and handle multiple priorities.
• Code 8 Driver licence, being willing and able to travel. 

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills – living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast past and dynamic environment.
• Comprehensive knowledge of Microsoft.
• Strong communication skills.
• Accuracy and attention to detail.
• Excellent verbal & written communication skills. 
• A passion for retail is essential to delivering a world-class customer experience.
• Demonstrate integrity and willingness to go the extra mile. Openness and passion.