KEY RESPONSIBILITIES

 Reception and Switchboard Management

• Operate the central switchboard, answer and screen all incoming calls, and transfer to the relevant extensions.
• Promptly deliver messages to the appropriate staff members.
• Address general inquiries received via the switchboard.

 Client and Visitor liaison

• Welcome visitors and clients warmly, offer refreshments and inform internal staff of their arrival.
• Assist clients and listeners with telephonic queries.
• Maintain a clean, professional, and organised reception area at all times.

 Administrative Support

• Prepare, update, and distribute the station’s telephone list.
• Manage the booking of meeting rooms and ensure availability.
• Assist with general administrative tasks, such as email meeting reminders and handling deliveries.
• Log deliveries, process invoices, and manage courier services for prize distribution.

 General Office Support

• Support various departments by assisting with office supplies management, equipment maintenance, and logistical arrangements.
• Coordinate with vendors and service providers to ensure smooth day-to-day operations.
• Handle any additional tasks that contribute to efficiently running the office environment.

 Team Participation

• Actively contribute as a valued member of the HR team.
• Positively support HR initiatives and station activities.
• Take on ad hoc tasks as reasonably expected to meet organisational needs.

Requirements

MINIMUM REQUIREMENTS

• Matric (NQF-4) or equivalent qualification.

 SKILLS & EXPERIENCE

• 1–2 years of prior experience as a Receptionist or in a similar role.
• Excellent communication and telephone etiquette skills.
• Proficiency in English is essential; familiarity with Afrikaans would be advantageous.