Job Responsibilities and Duties:

• The Sales engineer  reports to the Sale Manager and is responsible for providing product, service equipment technical and engineering information by answering questions and requests . Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule  driving  sustainable financial growth through boosting sales and building a strong relationships with customers.

Job Role

The Sales Engineer is responsible for the application of

• Ensure 90% of existing business is retained
• Market share is increased by obtaining new business
• Monthly and annual sales budget is met
• Products and services are delivered to customer as per SLA
• Company sales procedures are followed during sales calls

Customer Service:

• All client requests are responded to within 24 hours
• Customer visits as per schedule
• Plant / process audits and site visits as and when requested
• Customer satisfaction is maintained
• Stock take on customers’ sites as and when required

Administration:

• Customer information is captured after each visit
• Weekly call plans and site visit reports are submitted to Manager
• All expenditures are reconciled by due date
• Ensure quotations are completed as and when required
• Marketing material collected before visits
• Quotation and probability  feedback after each visit

Marketing:

• Attendance and participation at exhibitions as discussed with Manager
• Market research is conducted in designated areas
• Presentations are delivered to customer as required
• Opportunities are supported with point of sale material
• Quarterly presentation to management of market research and marketing activities in own area

Inherent Requirements

• Must be medically fit .

Qualifications and Experience:

• Grade 12
• Degree in Metallurgy, Chemistry, Metallurgical Engineering, Chemical Engineering or similar (Preferable)
• At least 3 years’ experience in mineral processing plants (Chrome, Coal, Heavy Mineral , Iron Ore)
• Computer literate
• Valid Driver’s License