Qualifications

• Grade 12 / Matric
• Computer Literate, MS Office – proficient in Word Outlook, Excel, etc

Knowledge, Skills and Experience

• Minimum of 1 – 2 years’ experience as a Senior Sales Assistant in the retail sector.
• Fluent (written and verbal) in English and another official South African language relevant.
• Strong interpersonal and selling skills.
• A strong logical thinking and analytical ability.
• Has a high energy level and is performance-driven?
• Excellent planning, organizing and time management skills.
• Ability to work independently, as well as be a team player.
• Strong leadership and organisational abilities.
• Outstanding customer care skills, the ability to interact and communicate with customers.

Key Responsibilities

• Maximise the profitability by assisting the Store Manager to achieve monthly budgets.
• Ensuring the Store’s Administration is in line with the Standard Operating Procedures.
• Ensuring that stock losses are under the bench mark.
• The ability to ensure that brand standards are implemented & maintained in line with customer expectations.
• Effectively implement Promotions, visual merchandising principles and maintain standards of the store.
• Keeping updated with the latest trends in terms of stock coming in (unpacking process).
• Coordinate daily customer service operations (e.g. sales processes, orders and payments)
• Supervise and motivate staff to ensure that daily targets are met.
• Coach and support new and existing Sales Associates.
• The ability to manage the store in the absence of the Store Manager.
• Ensure all employees adhere to company’s Standard Operating Procedures.
• Opening and Closing of the store.