Minimum qualification: 

• Undergraduate qualification in marketing or commerce.

Experience: 

• At least three years’ experience as a sales or marketing manager. Higher education industry will be advantageous.
• Track record of managing high performing sales teams of at least five sales team members.

Duties and Responsibilities
Responsibilities: 

1. Implementation and adoption of Value-add strategy across all markets

• Campus events
• Feedback and suggested improvements
• Attendance, experience and follow up

2. Operational function

• Campus Level – Identifying new and emerging markets / Competitor and SWOT analysis (Price, Service offerings, Local competitors)
• Corporate marketing – new local markets
• Fulfill the role of a Higher Education Consultant 

2. Management

• Budget management
• Operational planning – plans, objectives, priorities, schedules, projects
• Operational implementation and execution monitoring – control, corrective action
• Reporting
• Problem solving and decision quality, including escalations, queries and complaints
• Resource and capacity management (people, equipment, assignment and re-allocation of resources between teams; workload and workflow monitoring between teams)

3. Leadership

• Talent acquisition and onboarding
• Individual performance – role clarity and objectives; reviews; feedback; corrective actions
• Skill levels – training & development / coaching & mentoring
• Culture and climate (motivation; energy; retention; support; communication and information sharing; engagement; discipline; recognition; empowered; care)

4. Internal and external stakeholder engagement and management / collaboration 
Functional and technical competencies: 

• Higher Education product knowledge will be advantageous.
• Sound knowledge of sales processes.
• Customer centric approach.
• Skilled in dealing with irate customers.
• Good understanding of marketing essentials.
• Skilled in techniques on how to motivate sales teams.
• Managing teams remotely.
• Presentation skills.

Behavioural competencies: 

• Initiative and responsibility
• People leadership and development
• Relations and networking
• Influence
• Effective communication
• Analysis and Judgment
• Innovation and change
• Systematic approach (planning and organising)
• Steadiness
• Business development and bottom-line focus