The Role

• You will act as a key link between the stakeholders/idea owners of a technical solution, the project team built up of technical business analysts, product managers and project managers as well as the technical team delivering the project/product. You will work closely with the business stakeholders to focus on creating value driven solutions which are fit for purpose. You will gain greater technical understanding, as well as outstanding communication and documentation skills combined with high levels of stakeholder management skills, working closely with leadership and the wider Deals Technology team.

Responsibilities:

• Creating user-focused user-driven solutions focusing on user stories, user personas and user journeys and managing a projects OKRs
• Determining and documenting system functionality and requirements by liaising with internal departments and end-users; with the support of senior staff
• Working with internal department stakeholders to further refine requirements and documentation in a systematic and detailed way whilst understanding customer needs and analyzing market trends
• Creating documentation in the forms of; scoping, requirements, user stories, business cases, implementation, and analysis findings
• Working with the technical lead to plan and a product roadmap, and the management of a backlog through agile development cycles to ensure project timelines are met
• Support the launch and sustainability of new assets, including go-to-market activities, product maintenance and customer support
• Taking user requirements and analyzing the technical needs and considerations (through discussions with developers) to allow them to grow into sustainable and feasible solutions
• Effectively facilitate meetings, interact with project sponsors, and provide an environment to come to a group consensus on direction supported by the product strategy
• Ad-hoc investigations and tasks as required

Requirements and Experience:

• A keen interest in technology and willingness to learn and expand your technology skill sets
• An enthusiasm to help drive and enable technology into our firm through acquiring new skills in project management and project delivery
• A drive to keep up with the latest advances in IT and Technology
• Strong communication skills and being open to new ways of working
• Attention to detail, and the ability to manage your time and responsibilities effectively
• Being a friendly and approachable team player

Desirable:

• Knowledge and experience with data query or programming languages, such as SQL, C#, Java and/or Python.L
• Wireframing and prototyping experience
• Experience of software development
• Experience of Agile or Design Thinking