Description

• We are looking  for a professional Senior Clerk (tombstones), to handle and maintain tombstone administration and invoicing.  You will be required to effectively coordinate operations resulting in optimal payment process and reconciliation for clients, suppliers and the Head Office.  You will also be required to address the gaps in the administration and tombstone system.
• To succeed in this role, you must be a reliable, self motivated individual that pays attention to detail.  Our ideal candidate should have good written and verbal communication skills.
• You will be working for a company that is over 100 years old with strong values which are customer centric. In return for your services, you will be paid a competitive package which includes pension fund contributions and a medical aid allowance. You will have access to personal services through the employee assistance program and wellness programs. You will be working for an organization that values employee development and rewards excellent performance.

YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:

• Tombstone supplier administration (onboarding, maintenance and deregistration).
• Processing of invoices daily
• Reconciliation of accounts monthly.
• System navigation for operational effectiveness (tombstone order and related systems).
• Use of workflow system for record keeping (invoices, SLAs and related documents).
• Professional stakeholder engagement (suppliers, head office provincial and funeral agents)
• Following up on all tombstones that are not installed and the installation period has lapsed.
• Assisting with complaints lodged and escalated to Operations support funeral.
• Assist with tombstone system changes when change requests are implemented.
• Compiling of weekly and monthly reports.
• Compiling of memorandums relating to job profile.
• Handling of debit and credit notes related to tombstone invoicing.
• Processing of municipal fees on the tombstone system.

Requirements

• Grade 12
• 3-4 Years invoicing and admin experience