Our client in the youth empowerment environment has a vacancy for a Senior Programme Coordinator to join their team in Gauteng.
The purpose of this role is to play a pivotal role in ensuring the seamless coordination and delivery of our client’s youth programmes.
This is a 12 month fixed term contract.

Responsibilities:

• Drive engagement strategies for program participants, aligning with our organization’s objectives.
• Monitor programme progress and resolving issues.
• Cultivate and maintain positive relationships with key stakeholders.
• Assist with planning and coordination of programmes and their activities.
• Oversee the administration of key account/IP programmes, managing client queries and ensuring a high level of customer satisfaction.
• Test and monitor platform functionality to ensure accessibility and usability.
• Facilitate onboarding and offboarding processes, fostering participant and user engagement.
• Prepare and present engagement and corporate reports to internal stakeholders and clients, highlighting key metrics.

 Skills and Competencies:

• Minimum of a bachelor’s degree in a related field
• Minimum of 2 to 3 years’ experience in customer service
• Strong presentation skills