Job summary

The Software Quality Assurance Intern will be crucial in maintaining high-quality software products through testing both new features and existing functionalities, creating documentation, managing tasks, and collecting user feedback.

Responsibilities

Testing new features

• Perform comprehensive testing on new software features to ensure they meet our quality standards
• Engage in performance, functional, and validation testing

Testing existing functionalities

• Regularly test existing software functionalities to identify and document any bugs or issues
• Utilize exploratory and randomized testing methods to uncover potential unseen issues

Documentation

• Create user-friendly documentation for our SecureOffice (SO) knowledge base
• Develop guides, how-to’s, and FAQs that are easily accessible through icons within the SO interface

Task management assistance

• Monitor and follow up on idle tasks to ensure project progress and deadline adherence
• Help coordinate tasks and maintain an organized workflow within projects 

Scoping and wire-framing

• Assist in the scoping of new modules or modifications to existing ones
• Participate in wire-framing processes to help define software enhancement requirements and designs

User feedback collection

• Proactively collect user feedback on modules or changes in trial or recently released
• Analyze feedback to identify improvement opportunities for future development

Requirements

• Enrolment in or recent graduation from a program in computer science, information technology, or related field
• Basic understanding of software development and quality assurance principles