Training Captain – Grahamstown needed at KFC
Job title : Training Captain – Grahamstown
Job Location : Gauteng, Grahamstown
Deadline : April 11, 2024
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Description
He/she will be responsible for improving operational performance of all Team Members. He/she will ensure competently trained CSTMs and FSTMs within set deadlines and will also conduct observation checklists and complete assessments on Team Members to identify gaps.
KEY RESPONSIBILITIES
- Conducts Restaurant Orientation ono the starting date of each new team member or facilitates the Orientation, in-store, via the Learning Zone.
- Train, coaches and certifies Team Members
- Completes training evaluations to assess the retention of knowledge
- Responsible for delivery of training to bridge performance gaps
- Facilitates New Product Training as per the KFC marketing calendar
- Biannual assessments for all employees must be done to re-assess knowledge.
- Assess additional training needs of restaurant and discuss with the Training Manager and/or RGM.
- Learner Assessments completed on every Team Member twice a year.
- Track and report on training outcomes
- Provide feedback to programme participants and management, where applicable
- Evaluate and make recommendations on training material and methodology, as and when required.
- Maintain employee training records.
Requirements
- Presentation skills and written communication as well as oral communication skills.
- Incumbent must possess an understanding of the learning process as applied to in-store training.
- Ability to require knowledge of and handle participative training techniques as used in the KFC system.
- Planning and Organizing The capacity to arrange the availability and allocation of resources, the utilization of control systems as well.
- as the delegation and co-ordination of tasks and duties of individuals and groups. To plan, prioritize and systemize the action in line with required resources.
- Coaching The capacity to develop followers by providing them with clear and simple instructions, demonstrations, and explanations and systematically exposing them to planned but increasingly challenging tasks.
- KFC All Star Certified
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now