Your responsibilities will include:

• Day to Day administration of Oracle WMS – user maintenance, user access, user profiles and location maintenance, level 1 support to DC operations, troubleshooting of integration issues with ERP
• Interface between DC Operations and WMS Vendor
• Development of reporting and dashboards from WMS reporting database for OPS management teams
• Analysing system logs, identifying, and reporting of potential issues with all operational systems.
• Performing routine audits of systems and operational processes
• Understanding & partaking in stock sync, operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords
• Answering technical queries and assisting users
• Troubleshooting and recording of reported system problems
• Liaison with IT & ensuring that the network infrastructure is up and running
• Quality Control (QC) support for Integration of Dimensions operational assistance
• Assisting in trouble shooting WCS & escalating to stakeholders
• Responsible for all technical WMS understanding & internal DC processes
• Responsible for maintenance of technical training schedules in support of operational SOP’s
• Assisting in arranging data in an understandable manner to assist operations with dashboards
• Assist operations with good system practice & change management
• Troubleshooting of integration issues with ERP & WMS system

Qualifications and Experience 

• Bachelor of Industrial Engineering, Logistics, IT Systems, or similar qualification
• Full understanding of a WMS, the application, and troubleshooting
• Experience in DC operations beneficial
• Experience in FMCG and Retail industry beneficial
• High level of proficiency with MS Office packages

Attributes:

• Excellent communication skills, both written and spoken
• Solutions-oriented, can-do attitude; self-motivated
• Comfortable with learning and adapting to new systems
• Comfortable with change and excellent team player
• Critical and Systems thinking
• Attention to detail