Main Job Function:

• Minimise Theft – ensure that correct processes are implemented and adhered to with regards to checking in of vehicles and releasing of vehicles.
• Report any deviations and suspicious activities to manager immediately Implement and provide input on current processes and systems.
• Ensure correct and timeous preparation for vehicles to be load on time and online auction, keys availability, starting of vehicles and loading of 360 pics.

Dashboard Maintenance:

• Check Received on Site vehicles to ensure all vehicles received are stocked in.
• Ensure a turnaround time of 24 hours for vehicles “Received on Site” to “Stocked In” status.
• Ensure that all vehicles received and stocked in via the phone app is successfully uploaded.
• Monitor all on site queries and ensure correct statuses are applied to vehicles received and released.
• Escalate any discrepancies / problems to Management immediately.
• Provide stock take lists of vehicle on hand timeously and on assigned dates by management.
• Theft incident report to be provided to management immediately.
• Supplier and Customer queries to be actioned immediately to ensure that turnaround time is adhered to.
• Ensure that calls and emails are answered immediately.

Requirements:

• Knowledge of eNatis system
• Clearance Process
• Matric
• 2 year’s Experience Customer Service
• Computer Literate