Coastal Operations Manager – (KwaZulu -Natal) needed at Aspen Pharma Group

Job title : Coastal Operations Manager – (KwaZulu -Natal)

Job Location : KwaZulu-Natal,

Deadline : May 25, 2024

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Financial Objectives:

  • Achieve annual fiscal revenue targets for each channel via sales efforts.
  • Achieve GP Margin Target for portfolio.
  • Manage OPEX (cost centres, profit centres, allocated spend) for the portfolio.
  • Align with Head of Operations on setting objectives.

Stock & Supply:

  • Tight inventory management and tracking
  • Manage supply of products across value chain into each channel based on needs.

Operational Excellence via leading a team of channel operation managers in delivering and achieving the below:

  • Responsible for delivering the trade and KAM cycle action plans with designated agencies and/or sales teams.
  • Management of Merchandising Agent
  • Execute, monitor and review in-store promotions – Displays & POS
  • Activating and monitoring Regional Promotions
  • Sales Budget Management (National and Regional)
  • Managing Store Universe across service provider functions – managing the no. of stores, call cycle, frequency & duration
  • Management of sales drivers and sales development
  • Merchandising and Planogram Implementation & Adherence
  • Stock Management in store and customer DC
  • Ensure distribution excellence on a customer level
  • Listings and ranging in store – assess, review, implements and finalizes
  • Negotiations at store level & Promo Excellence
  • Monthly review of performance and steps to close gaps together with KPA and KPI Scorecard reviews relevant to merchandising agent and other agencies
  • Responsible for Cycle Meetings at Merch. Service Providers
  • Review, assess and monitor via Pricing Surveys
  • Channel Development

People & Culture:

  • Coach and develop team to exceed on objectives
  • Individual development plans for team
  • Succession planning – ensure succession plan for all key strategic roles
  • Competency Development – develop key competencies and capabilities across the marketing personnel to drive the right behaviour and business objectives/ outcomes

Value Creation:

  • Management of short-dated stock and OOS management
  • Balance between strategy and execution – identify key risk areas/ products with action plans and implementation thereof
  • Monthly Risk & Opportunities Analysis

Compliance & Ethics:

  • Ensure all purchases transacted are compliant with company policies and procedures and procurement requirements, including the SA Code of Marketing



  • Thorough understanding and knowledge of FMCG Healthcare industry
  • Able to lead teams to deliver on objectives.
  • Ability to mine data.
  • Customer Engagement.
  • Financial acumen
  • Ability to develop and deliver compelling executive-level presentations.
  • Drives accountability for personal and team performance.
  • Cross collaboration across the organization.
  • Strategic vision
  • Insight Generator
  • Executive Presentation skills
  • Management of staff
  • Planning skills
  • Analytical skills
  • Budgeting
  • Decision making skills.
  • Project management skills
  • Negotiation skills
  • Self-Driven Initiative
  • Accuracy
  • Confidentiality
  • Customer focused.
  • Interpersonal sensitivity
  • Logical thinking
  • Information seeking
  • Enquiring mind
  • Self-development orientation
  • Cultural sensitivity
  • Vision, integrity
  • Commercial astuteness
  • Ability to handle pressure.
  • Entrepreneurial spirit
  • Persuasive
  • Ability to delegate
  • Flexible and strategic thinker
  • Leadership skills


  • A thorough knowledge and understanding of SA Retail, Pharmacy & and Wholesale FMCG environment.
  • Customer Business Operations
  • Strong leadership management skills are required as well as the ability to negotiate at all levels.
  • Thorough understanding of merchandising environment.
  • POS Execution & Management.
  • Data Analysis & Category Reviews with Insights & Recommendations.
  • Customer Data Review and Assessment
  • Category Management
  • Promotion Execution & Management
  • ROI on Promotions
  • Budget Management
  • Planogram Execution & Management


  • Matric
  • Degree/ diploma in relevant Commercial/ Healthcare environment
  • Minimum 5+ years’ experience in the FMCG market with experience as Merchandising Manager or Strategic FMCG Commercial role driving sales excellence via Merchandising teams.
  • Financial literacy
  • Proficiency in Excel, PowerPoint, Outlook and Word
  • Ability to work on Qlikview models is advantageous.
  • Ability to work with Customer Portals & Customer Shopper Data Programs

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now