Customer Success Manager (Affiliate & Influencer) needed at Impact

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Job title : Customer Success Manager (Affiliate & Influencer)

Job Location : Western Cape, Cape Town

Deadline : May 22, 2024

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What You’ll Do:

  • Delivering world-class support to our top clients.
  • Maintain a balanced proactive/reactive relationship with your assigned accounts.
  • Dedicated duties include account monitoring, regular check-ins and relationship building.
  • Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.

What You Have:

  • 2+ years customer service/relationship experience, preferably B2B
  • In-depth understanding of the influencer marketing’s ecosystem
  • Bachelor’s Degree (Business, Marketing or related field a plus)
  • Consistent track record of providing stellar support to customers.
  • Strong understanding of the digital marketing ecosystem
  • Healthy dose of initiative and the ability to remain flexible
  • Detail-oriented and able to efficiently prioritize tasks
  • Be a critical thinker and an inventive problem-solver
  • Professional communication skills
  • Enthusiastic teammate
  • Great conflict resolution skills
  • Excellent time management skills

Nice to have:

  •  Affiliate & Partnerships Industry Fundamentals Certification by PXA

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • This job has expired!

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