Brief description

The main purpose of this position is to provide administrative support and assistance to the offices of the Chief of Staff and the Adviser to the Governors within the South African Reserve Bank (SARB).

Detailed description

The successful candidate will be responsible for, among other things, the following key performance areas:

•  Manage and maintain the managers’ diaries, including making logistical arrangements for appointments and travelling commitments in liaison with relevant personnel.
•  Receive, screen and respond to incoming telephone calls using own initiative and, where applicable, deal with queries and/or route calls to appropriate people.
•  Prepare and edit correspondence, communication, presentations and other documents, and conduct basic research and analysis for this purpose, where necessary.
•  Ensure that all incoming and outgoing correspondence (electronic mail or otherwise) is registered and filed in accordance with the File Plan of the SARB.
•  Keep track of documents, maintain a registry and compile weekly reports for follow-ups.
•  Collate and coordinate project-based and other information.
•  Review operating practices in own area and implement improvements, where necessary.
•  Maintain positive internal and external relationships on behalf of the managers, engaging with members of staff and other stakeholders at all levels of seniority.
•  Create and maintain a contact database for the managers’ offices as well as a filing system in accordance with the SARB’s File Plan.
•  Perform the day-to-day duties in an ethical manner that involves maintaining absolute confidentiality in all matters related to the managers’ offices.
•  Serve on relevant divisional, departmental and/or SARB-wide project teams based on experience, skill and ability.
•  Execute any other tasks as instructed by the managers, as and when required.

QUALIFICATIONS

Job requirements

To be considered for this position, candidates must be in possession of:

• a Matric certificate and a Secretarial Diploma or relevant post-Matric qualification (a Bachelor’s degree would be an added advantage); and
• at least six to eight years’ experience in a corporate personal assistant or equivalent environment, with experience in supporting executives.

The following job-related knowledge is required:

• proficiency in the Microsoft OfficeSuite (MS Word, Power Point and Excel) and Outlook;
• knowledge of administrative and clericalprocedures;
• proficiency in English (bothverbal and writtenskills);
• secretarial expertise; and
• excellent typing skills.

Additional requirements include:

• the ability to work independently and outside normalworking hours, when required;
• time management and quality assurance skills;
• analytical and problem-solving skills;
• planning and organising skills;
• the ability to work under pressure;
• organisational awareness;
• interpersonal skills;
• adaptability; and
• attention to detail.