Infrastructure Performance Administrator – Sandton needed at Discovery Limited
Job title : Infrastructure Performance Administrator – Sandton
Job Location : Gauteng, Johannesburg
Deadline : May 26, 2024
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Areas of responsibility may include but not limited
- To ensure that all the IT monitoring products suites and infrastructure are maintained, focusing on uptime and serviceability.
- Creating, maintaining, and contributing of team processes and documentation, including monthly reporting
- Preparing of availability monitoring dashboards for teams as well as management, to provide varying levels of visibility into the issues encountered within the environment, both real-time and over an extended period
- Create and maintain custom monitors, notifications and dashboards required by all relevant teams.
- Focusing on the enhancements and application of the current and new core monitoring systems
- Configuring monitoring and maintaining, correlating alerting solutions to ensure that only relevant issues are being identified and alerted upon
- Gathering business and technical information regarding solutions used within the environment to determine the specific services and functions required to be monitored.
- Tweaking the monitoring, correlation, and alerting solutions to maximize the number of pertinent events being identified, while continuing to minimize false positives.
- Identifying technical issue trends that point towards an underlying problem, working with Problem Management and Major incident leads ensuring correct notifications and thresholds are setup.
- Contributing to the troubleshooting and resolution of potential significant infrastructure issues occurring within the environment, to address complex and underlying issues.
- Resolve incident/request/workflow assigned to team within the specified SLA
Personal Attributes and Skills
- Working with People
- Adhering to Principles and Values
- Planning & Organising
- Delivering Results and Meeting Customer Expectations
- Deciding and Initiating action
- Presenting and Communicating Information
- Applying Expertise and Technology
- Adapting and Responding to Change
- Coping with Pressure and Overcoming setbacks
- Problem Solving
- Attention to detail.
Education and Experience
- Matric – Essential
- IT Diploma or Degree – Essential
- 4 Years IT Operations/Services experience with 3 years in a Performance Monitoring and Administration of an IT environment – Essential
- VMware Portal – Essential
- Ansible Tower/AWX – Essential
- ITIL Foundation – Essential
- Monitoring Tools (Dynatrace, SCOM, Appdynamics etc) – Essential
- Cloud deployment – Advantageous
- Github – Advantageous
- Sailpoint – Advantageous
- Service Now – Advantageous
- CA – Advantageous
- Power BI – Advantageous
- Beyond Trust – Advantageous
- SaltStack – Advantageous
- TerraForms – Advantageous
- Unix or Linux certification – Advantageous
- Microsoft OS – Advantageous
- Networking knowledge – Advantageous
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now