Job Description

• Effectively manage the LMS including but not limited to functionality, appearance, settings, and usage.
• Acquire and maintain knowledge of technology related to the LMS software and systems
• Develop relevant policies and procedures to support the utilisation of the LMS in line with other Learning and Development policies and procedures
• Provide the relevant analyses and recommendations on solutions for the LMS to deliver, track and measure performance of the LMS.
• Provide knowledge and train the L&D Administrator on:
• Creating user logins
• Tracking learner progress
• Sending online invitations
• General LMS functionality
• Effectively manage user access including:
• Assigning user permissions
• Create and manage user structures including the creation of user groups and learning cohorts.
• Provide trouble shooting assistance for learners logging onto the LMS.
• Manage the tracking of all learning intervention revisions and maintain an accurate history of all material published on the LMS.
• Maintain an up to date, relevant and accurate library of learning interventions
• Partner with external service provider and internal resources to ensure effective utilisation of the LMS.
• Serve as the point of escalation for matters which may require support from the service provider
• Create and manage end to end learning intervention structure on the LMS
• Develop assessments and evaluations in the LMS for all on-line learning interventions
• Develop engaging and learner-centric activities and course content that enhances retention and transfer of learning
• Collaborate with subject matter experts and other stakeholders to understand learning objectives and requirements.
• Utilize multimedia elements, interactive features, and assessment tools within the LMS to enhance the online learning experience.
• Visualise instructional graphics, user interface and final product
• Ensure all learning interventions include tested instructional design theories, practices, and methods
• Provide exercises and activities that enhance the learning process and transfer of skills.
• Create and or source relevant supporting material including but not limited to audio, visual simulations, role plays, games etc
• Ensure content complies with educational standards, copyright regulations, and accessibility guidelines.
• Remin up to date with emerging trends and best practices in e-learning, content creation, and LMS functionality.
• Collaborate with subject matter experts and Facilitators to ensure seamless integration of instructional materials into learning environments.
• Provide training and support to learners and users on the effective utilisation of the LMS.
• Ensure effective utilisation of the full functionality of the LMS
• Develop Early Morning Training (EMT) sessions for employees using relevant technology e.g. Canva.
• Review the effectiveness of on-line learning interventions
• Monitor and report on training interventions
• Conduct surveys to determine the effectiveness and ROI of learning interventions
• Conduct research on instructional methods and assessment instruments.
• Research new on-line content development and facilitation methods.
• Ensure full compliance with company policies, quality assurance standards and regulatory requirements
• Respond to all training, learning and development questions or concerns in a timeous and customer orientated manner
• Provide accurate and timeous monthly standard and custom reports to the Learning and Development Manager
• Report on online training statistics to the Learning and Development Manager.

Requirements 

• Bachelor’s degree in digital marketing, instructional design, communication, human resources, or a related field is required.
• Course work and or certificates relating to learning management system administration
• Proficiency in the utilisation of a Learning Management System, and instructional design software or tools such as Articulate Storyline 360, Adobe Pro, and Moodle are requirements.
• Minimum 2 years’ experience as an LMS administrator
• Minimum 2 years’ experience in developing educational content using a LMS.
• Experience working with e-learning authoring tools and multimedia content design and development is required.
• Familiarity with instructional design principles and adult learning theories is required.
• Understanding of educational technology trends and advancements is required.
• Sound understanding of instructional design methodologies and pedagogical approaches is required
• Working knowledge of multiple web design technologies, such as Articulate Storyline 360 and Adobe Pro.
• Ability to create engaging and interactive assessments and activities with the LMS required.
• Familiarity with accessibility standards and guidelines for online content is required.