Job Description    
At RCL FOODS we see and do things differently, we think bigger, work smarter and as a team collectively work towards achieving our ambition, to Grow What Matters!

RCL FOODS is seeking to employ an NAM Assistant within our Growth Division. This is role will be based in Westville and will report into the National Account Manager.

RCL FOODS is looking for a decisive, efficient and innovative individual with an FMCG background in Account Management support. The purpose of the role is to provide support to the National Account Manager in the smooth running of a portfolio of accounts, proactively manage all administrative tasks in a timely and anticipatory manner to ensure that both internal and external customer needs are fully met, control all aspects of point of material ordering and supply for the portfolio of accounts, manage developing accounts across all RCL FOODS product categories and revenue.

Minimum Requirements    

• Degree or Diploma in Marketing and Sales.
• Valid code EB drivers’ license.
• Minimum of 3 years of account management or administration experience.

Duties & Responsibilities    
National Account Support:

• Assist in developing an ongoing relationship with the national account representatives.
• Understand and communicate the financial implications of all product changes.
• Undertake competitive market research regularly.
• Participate in sales volume forecasting.
• Assist the National Account Manager with the development of the strategy and account plans.
• Execute the strategy through the implementation of volume plans and customer workshops.
• Follow up product listings with selected customers so that initiatives can be implemented.
• Build strong and progressive relationships through all levels with selected customers.
• Turn insight into innovation through new business/product development input and translation of the latest trends and customers’ needs.
• Activate growth plans within the customer’s organization.
• Track/measure the success of growth initiatives (launches/promotions/activations).
• Monitor and report sales performance by customers.
• Attend corporate meetings with the NAM.
• Develop and maintain relationships with operations and planning staff.
• Manage price files are address related queries.
• Interact with customers by phone, email, and in person.
• Schedule and conduct meetings with customer support personnel weekly as directed by the National Account Manager.
• Conduct regular analysis of customer product assortments.
• Assist in the preparation of presentations to facilitate new product placement and promotional activities.
• Assist in the development and completion of professional sales collateral including, but not limited to, PowerPoint, Excel, Graphs, and Charts.
• Develop the customer account plan for RCL FOODS product categories.
• Drive growth through the management of the promotional activity schedule.
• Manage customer advertising budget for multiple product categories.
• Present and develop customer reviews and implement agreed action plan post customer meetings.
• Manage and present all RCL FOODS product innovations to ensure brilliant execution across the customer store base.
• Cross-functional category discussion to capitalize on growth opportunities.
• Manage and implement the RCL FOODS pricing mandates and ensure pricing and promotional compliance.
• Develop and implement a promotional activity schedule across categories that deliver volume and revenue growth.