Area of responsibility 1: Management of People

Main activities

• Propose resource requirements Manage and support and appropriate organizational structure to meet
• the strategic missions, critical success factors and business outcomes for the department
• The recruitment of staff with the right experience, competencies and fit with the Virbac culture
• Provide ongoing feedback and coaching to direct reports in order to ensure they meet the expectations
• of performance, and to develop and support them in their role
• Ensure the implementation of:-
• proper performance definition (job description and objectives), evaluation (regular feedback, annual performance review and other appropriate performance management measures),
• reward and recognition and
• training and development processes (Individual development plans as appropriate)
• Ensure the communication and understanding of the company’s vision, values, culture and strategy, and
• fosters a positive, motivating working environment for all employees
• Assist in the implementation of programs to improve employee and team performance, satisfaction and retention
• Contribute to succession planning
• Encourage and facilitates interdepartmental teamwork
• Ensure the department proactively participates in all environmental, health and safety initiatives and complies with required policies and standards

Expected results

• To create, develop and retain an aligned, high performing, motivated team of people to achieve the desired outcomes of the department through coaching, mentoring, management, training and development to maximize the potential of the Supply Chain Team.

Area of responsibility 2: Inventory Management (Receiving)

Main activities:

• Ensure accurate receipt and inspection of all incoming stock according to SOPs
• Ensure capturing receipt of stock on the ERP system
• Distribute accurate and GDP compliant receipt documentation to relevant departments
• Ensures availability of packaging materials (pallets)
• Oversees the efficient picking of works orders for production and toll manufacturing
• Ensure prompt and accurate stock movement in accordance with issued picking slips
• Complete stock movement documentation accurately.
• Verify stock accuracy as and when required
• Handles high value and high scheduled medicine as required by relevant SOPs
• Prevent stock losses due to damage or security breaches
• Organize periodic stock verification through cycle counts and stock counts
• Ensure that stock ris RV’d to the correct locations
• Ensure that picking is done from correct locations
• Create rooster for cycle counts

Expected results

• Stock stored safely and efficiently in compliance with cGWP and SOPS

Area of responsibility 3: Reporting.

Main activities

• Ensure that all monthly reports of warehouse and distribution activities are completed on time and in full by the 5th of each month
• Ensure that day end assessment on work is issued to receiving personnel.
• Ensure that daily report are completed to ensure implementation KPI’s

Expected results

• Accurate and timeous reporting
• Area of responsibility 4: Warehouse Management

Main activities:

• Ensure warehouse infrastructure and materials handling equipment is maintained in good condition,
• managing maintenance and repairs as necessary
• Contribute towards a safe working environment and ensure no loss of time, accidents or damage to infrastructure
• Investigate and report incidents timeously and accurately.
• Ensure forklift is serviced at the required service intervals and maintenance and checks are carried out as required
• Reports any forklift issues to the service provider
• Manage space in the receiving warehouse with bin verifications and spot checks
• Ensure Constant communication with production team leaders, in order to plan and distribute workload
• Manage the workload according to the production schedule.

Expected results:

• Efficient management of warehouse infrastructure and inventory

Area of responsibility 4: Customer Service

Main activities

• Manages Customer Returns efficiently and as per SOP
• Oversees the efficient picking and packing of orders to meet customer service expectations
• Ensure documentation i.e. pick slips and credit claims is complete and accurate
• Investigates and resolves customer queries
• Expected results
• Meets customer service expectations

Area of responsibility 5: Compliance

Main activities:

• Keeps warehouse neat and tidy
• Complies with all safety and GMP regulations and procedures
• Operate material handling equipment according to standard operating procedures
• Maintains SOP in departments and ensure staff are trained on the SOPs
• Expected results:
• Operates a compliant facility

Requirements (Diploma and experience)

• Grade 12
• National Diploma in Warehouse Management or related (Advantage)
• cGWP training within last 24-month period

Skills

• Computer literacy
• Resource planning and prioritization
• Planning and organization
• Problem Solving and decision-making
• Report writing skills
• Effective communication skills
• Interpersonal and team relations skills
• Conflict resolution skills
• Numeracy
• Customer relationship skills

Exprience:

• Minimum 3 – 5 years warehousing related experience