Key Responsibilities:

• Ensure full support is given to the Sales Consultants with regards to home loan applications and client service.
• Ensure all client, consultant and agent relationships are maintained.

Effective Sales Support to Sales Consultants

• Administration

Effective Client Liaison

• Assist with client matters

Adhoc duties

• Relieve the Switchboard when necessary. Assist with existing client matters where these cannot be referred to Administrator.

Aligned to values and self-development

• Align personal values and team values to the company’s culture and values.
• Take responsibility for your personal development and career pathing.
• Subscribe to the company’s code of ethics.
• Manage your behavior to enhance the reputation and brand of your department and the company at all times
• Comply with all legislation governing the organisation
• Supports and encourages the Amazing service culture

Requirements:

Minimum Qualification:

• Matric

Preferred Qualification:

• Certificate in Business Administration

Experience:

Minimum Experience:

• 2 to 3 years Admin/Sales Support experience in Finance/Banking Industry

Preferred Experience:

• 3 years plus experience in Sales Support in the Finance/Banking Industry

Generic Competencies:

• Strong Admin skills
• Meticulous and organised
• Strong client service focus and good telephone etiquette

Technical Competencies:

• Microsoft suite (Intermediate)
• Data Capturing essential
• Preferably bilingual