Description

To ensure effective sales and marketing of the retail irrigation product & service range.

REQUIRED MINIMUM EDUCATION/TRAINING

• Grade 12

REQUIRED MINIMUM WORK EXPERIENCE

• Minimum of 5 years’ experience in retail environment
• Minimum of 1-2 years’ experience as a General Sales Clerk
• Minimum 2 years irrigation experience

KEY PERFORMANCE AREAS

• Ensure a well-managed sales and marketing of irrigation services function
• Execute Sales and Marketing in an efficient and profitable manner
• Ensure added value and improve access to services and products
• Ensure that sales and margins are achieved according to targets and budget
• Provide information about competitive prices, discounts and quality of products and suppliers to customers.
• Ensure delivery of products and services offered to customers.
• Ensure after-sales service to customers
• Communicate market tendencies to relevant departments and stakeholders.
• Build customer databases and maintain administrative records
• Ensure business-to-business Growth
• Identify opportunities outside of traditional Afgri business within Retail service and product offering.
• Inform clients of warranties and return policies
• Attend product knowledge training
• Liaise with the irrigation design department and procurement departmente
• Ensure the administration of sales is proficient and accurately maintained 
• Ensure Policies and procedures are adhered to in the sales and marketing environment
• Planning of stock levels based on historic information
• Ordering of stock from supplier or procurement
• Take receipt of stock and ensure correct counts
• Receive stock from receiving department and ensure correct pricing
• Conduct stock counts on a daily, weekly and monthly basis
• Minimizing stock losses, damaged stock 
• Ensuring that quotations are done timeously accurately
• Follow up on outstanding quotations  with suppliers and customers
• Stock displayed according to Merchandising standards
• Ensuring that shelves are clean and neat
• Ensure that Merchandising displays are relevant to seasonal needs
• Displaying products to enhance add-on sales
• Establish and maintain good relations with customers
• Record and report specific customer needs
• Handle customer queries and complaints efficiently

TECHNICAL KNOWLEDGE/ COMPETENCIES

• Customer Service Focus
• How to analyze business opportunity
• Planning and organizing
• Innovative thinking
• Decision Making

BEHAVIOURAL COMPETENCIES

• Problem solving
• Negotiation skills
• Marketing
• Delegating
• Coaching
• Flexibility
• Stress Management
• Excellent communication skills
• Bilingual
• Analytical thinking