Key Responsibilities    

• Day-to-day running of the store
• Managing stock losses to make sure shrinkage is in line with the Company target
• Driving turnover to ensure daily, weekly and monthly targets are met
• Maintaining the visual appeal of the store
• Controlling expenses
• Provide world class customer service and ensure that customer needs are met
• Ensure recruitment, training, performance management and employee relations needs of staff are met
• Conducting daily, weekly and monthly check lists
• Make sure that staff adhere to the policies and procedures
• Conduct and supervise hanger counts
• Conducting regular spot checks at the service desk
• Conduct spot checks at the fitting rooms

Qualifications and Experience    

Qualification/s:

• Matric or equivalent qualification

Experience / Knowledge:

• 3-5 years’ experience in managing a fashion retail store
• Proven track record in successfully managing a fashion retail store

Competencies    

Essential Competencies:

• Computer literate (Excel, Word)

Behavioural

• Excellent administration skills
• Good planning and organizational skills
• Strong leadership and motivational skills
• Customer Service Orientated
• Sales focused and target driven
• Ability to communicate effectively at all levels