Toyota Customer Liaison – Midrand needed at Altron Bytes Systems Integration

Gauteng, Johannesburg Full Time Customer Service

Job title : Toyota Customer Liaison – Midrand

Job Location : Gauteng, Johannesburg

Deadline : May 25, 2024

Quick Recommended Links

Job Description

  • Intermediate product support (Toyota Wi-Fi Hotbox)
  • Analyze faults logged to identify common issues and trends
  • Build rapport with the Toyota Customer Care staff as the on-premises 1st line of support
  • Escalate and expedite priority requests to ensure that they are resolved
  • Maintain Ticket/Request service levels in accordance with customer service level agreements
  • Fault logging and case management.
  • Report back to Management on key metrics as required

Education

National Certificate Level 4 (N4) / Grade 12

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

Apply for this job
Save
MRjobsza

View Jobs at MRjobsza