Travel Assistant needed at Zutari

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Zutari’s job vacancy, Career and Recruitment

Job title : Travel Assistant jobs in Gauteng

Job Location : Gauteng, Pretoria

Deadline : September 04, 2022

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About the role

passionately process travel requests from designated Zutari travellers, in accordance with the Zutari Travel Guidelines & Directives and our Company’s internal processes, ensuring that the travellers feel confident that the best options have been given for them to make an informed decision.

Role Responsibilities

  • Process and respond promptly to all travel requests ensuring that the travellers’ specifications and requirements are met.
  • Ensure that travellers are informed at first contact of all travel requirements specific to a destination.
  • Carefully check all documents for accuracy and quality and submit to the travellers/travel bookers within prescribed time frames.
  • Understand and apply all technology used for operational effectiveness.
  • Apply fare and system knowledge to source the most cost-effective fares.
  • Process all visa requirements, where applicable.
  • Continuously check and/or monitor changes to traveller’s passenger profile sheets, update and advise line manager.
  • Clear to-do list (Q) at least three times a day.
  • Utilise preferred suppliers for the provision of services, where possible.
  • Proactively monitor industry-related issues and advise clients accordingly.
  • Understand and apply Zutari-specific policies and procedures.
  • Report all incidents affecting/involving travellers and take regular guidance from the Line Manager.
  • Build confidence in travellers, ensuring they are delighted with the information received.

Minimum requirements

  • Grade 12 of schooling or similar as appropriate globally.
  • Minimum of 3 to 5 years experience
  • Competent in English business writing and able to communicate by email or telephonically, internally, and externally to persons at different levels (e.g., travel bookers, travellers, suppliers).
  • Travel Agent certification will be an advantage
  • All Global distribution training i.e., Amadeus, Travel Port etc will also be an advantage.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply online

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