Living Benefits Claims Admin Assistant needed at Sanlam
Sanlam’s job vacancy, Career and Recruitment
Job title : Living Benefits Claims Admin Assistant jobs in Western Cape
Job Location : Western Cape, Bellville
Deadline : August 29, 2022
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Output/Core Tasks:
- Preparing a claim for the Claims Consultant by ensuring all required information is available
- Administer and pay claims
- Handling of queries (telephonically and/or via email) within agreed timelines
- Action and respond to all customer/client follow-up tasks within agreed timelines
- Answering of calls on the Living Benefit Claims Helpdesk (on rotation basis)
- Engaging telephonically with clients regarding the progress of the claim
Minimum Requirements:
Qualifications & Experience:
Minimum qualification:
- Matric / Grade 12
- Relevant Degree or Diploma
Minimum experience:
- 3 years’ experience in claims administration of Long-term Life benefits.
- Knowledge of long-term Life Products and Benefits.
- Good understanding of Renewal policy and Individual Life Operational systems will be an advantage.
- Experience in the medical field (e.g. Nursing, Medical Aid Claims) will be an advantage.
- Previous experience in telephonic customer service or call centre environment will be an advantage.
Sanlam Core Competencies:
- Being resilient
- Collaborates
- Cultivates Innovation
- Customer Focus
- Drives results
Role Competencies:
- Communicates effectively
- Planning and Organising
- Team work
- Working independently
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply online