Job Expired

Employee Services Manager (Payroll Manager) needed at Danone

Job title : Employee Services Manager (Payroll Manager)

Job Location : Gauteng, Johannesburg

Deadline : May 22, 2024

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  • The Local IBS Employee Services Lead is accountable for the set-up and ongoing management of his/her scope of services in the region, in line with service level agreements and quality standards defined by the Global IBS Employee Services Lead and with the Local BU/business teams.
  • He/she builds the capability to deliver regional services according to the IBS strategy and business case. He/she delivers innovation and continuous improvement, to enhance the quality of service provided and optimize costs for the activities in scope.
  • He/she is part of the HR country (ies) leadership team(s) contributing to HR local strategy and  ensuring the relevant support for local business.

Main Responsibilities

  • Admin & Payroll and Benefits administration
  • HR Tech & Data Maintenance & Data Quality
  • Time & Attendance Management
  • International Mobility Operations
  • Social Contribution & Reporting

Employee Services activities

  • Ensure all DBS ES activities are delivered at the agreed level of service and performance and in line with customer satisfaction metrics, as defined in the DBS value framework.
  • Own the application of common standards for DBS services and sponsors initiatives to implement best practices.
  • Monitor compliance and process performance, working with Risk, Compliance, internal control, and internal and external audit.
  • Sponsor DBS ES digitalization projects: identify and gain approval for tools and process improvements, provide prioritization requests.
  • Drive process standardization, harmonization, automation, excellence and continuous improvement.

Local management

  • Lead the DBS ES local teams to plan for and implement DBS processes, deploy technology, operating principles, services, culture and organization design for the region.
  • Influence functional professionals in region to adapt to operating standards.

Interactions with stakeholders

  • Work closely with BU HR to ensure end-to-end process & strategy consistency.
  • Report performance and escalate issues to Regional ES Lead and Local DBS Lead, as defined in the DBS governance model.
  • Local point of contact regarding Employee Services activities.
  • Liaise with DBS HRBP to drive team capability development in order to ensure service delivery and optimal team make-up.


  • Setup and continuous improvement of local DBS ES strategy, policies, processes and tools in alignment with core model and standards
  • Monitoring of compliance, process & team efficiency, performance and level of service quality
  • Local team management
  • Close interaction with the local BU HR team & DBS

Languages required:

  • Fluent in English


  • Minimum 5 years’ experience in a Multi-national company in C&B
  • Sage 300 – Payroll Tool experience
  • Team management experience


  • Bachelor’s degree or equivalent combination of education and experience

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • This job has expired!