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General Worker – Customer Services Deliveries – Cape Town (Epping) needed at The Heineken Company

Job title : General Worker – Customer Services Deliveries – Cape Town (Epping)

Job Location : Western Cape, Cape Town

Deadline : April 26, 2024

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Purpose of the job

The General Worker is responsible for providing support to the distribution process by performing a variety of manual tasks to ensure that distribution targets are met, and products are delivered to customers in a timely and efficient manner.

Key Responsibilities

  • Report any defects, breakages, problems, and all stock shortage findings to the Driver.
  • Suggest any improvements/innovations to Management which can save the company time or money.
  • Attend to the accurate loading and off-loading of sprinters.
  • Ensure that products are correctly packed into sprinters for safe transporting purposes.
  • Adhere to Quality assurance (identify poor stacking, labelling, and packaging) to minimize breakages and losses.
  • Handle company products with the necessary care. 
  • Obey instructions given by the Driver / Logistics Controller/Customer Services Supervisor, at all times.
  • Ensure that loads are secure before a truck leaves the premises for delivery.
  • Assist with general duties when on site. This includes but is not limited to; inserting a jockey underneath the trailer before it is loaded in the loading bay, hooking up trailers in the yard-to-yard horse for loading, unhooking trailers at loading bay, and sealing loaded trailers for delivery the next day.
  • Liaise with the Controller or Manager regarding work-related issues.
  • Attend to general housekeeping as per the designated areas.
  • Adhere to company health and safety regulations.
  • Wear Personal Protective Clothing as supplied by the company.
  • Ensure that vehicles are kept clean at all times when requested by the Driver or Management.
  • Carry out any ad-hoc tasks as instructed by supervisor.
  • Ensure that Operational Costs cents per liter cost is contained through continual investigation and improvement of asset utilization.
  • Follow the organizations policies and procedures and identify opportunities for continuous improvement.

Experience

  • Minimum Grade 12 (Matric) Qualification. 
  • A minimum of 6 months experience in a same/similar position.
  • Experience in the alcoholic beverages industry is a plus.
  • Excellent customer service skills.
  • A valid drivers’ license for a delivery vehicle (Code EC/ PDP). 
  • A commercial driver’s license is an added advantage. 
  • Good verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • Safe and responsible driving skills.
  • Ability to operate delivery vehicles and load and unload products.
  • Excellent customer service skills.
  • Good verbal and written communication skills.
  • Physically fit to handle the demands of the position.
  • The ability to work under pressure and meet tight deadlines.
  • The ability to work after hours and / or shifts if necessary.
  • Ability to work flexible hours and to handle multiple deliveries in a fast-paced environment.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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