Job Purpose

To provide specialist technical expertise and support in installing; testing; tuning; optimising; diagnosing problems; repairing; upgrading and maintaining both externally and internally supplied hardware and systems software (i.e. operating systems; data management products; office automation products; embedded systems); and other utility enabling software and related equipment.

Job Responsibilities

• Supporting Application Development and Deployments and Daily Incidents for Distribution Related issues   
• (SMS, Email, WhatsApp).
• Setting up Environments as per Requirements and producing Reports for all Distribution Capabilities.
• Vendor Liaison and follow-up for logged issues and projects.
• Working with Monitoring Team to configure monitoring.
• Produce working quality software that meets the design
• Develop critical and complex technical components in area of accountability
• Deliver system component designs that are robust and fault tolerant for large complex systems
• Ensure system component designs are supportable, maintainable and re-usable
•  Deliver software that is observable and scalable
• Conduct estimate of work effort
• Trouble shoot and problem solve of software issues and provide guidance to other team members
• Produce documentation as per organizational standards
• Continuous improvement of software
• Develop unit and system test cases and conduct unit and system testing
• Create deployment artefacts and stores in source control library
• Manage the deployment package and the execution thereof
• Optimize the tool change in collaboration with the Biz/ Dev / Ops Engineer
• Update and control the asset knowledge base 
• Ensure integration of own work with other individuals and in team
• Collaborate with designers, product owners and engineering leads to refine the solution
• Contribute into the decomposition of the system solution into component parts for development
• Support the achievement of the business strategy, objectives and values
• Stay abreast of developments in field of expertise 
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy
• Seek opportunities to improve business processes, models and systems though agile thinking.

Essential Qualifications – NQF Level

• Advanced Diplomas/National 1st Degrees

Essential Certifications

• Completed MCTS, Foundational certificate VMware /SOLARUS, AIX . Certificate of attendance in IBM technologies specific to domain

Minimum Experience Level

• 4 years + in the following skills:
• SQL Querying,
• Scripting, 
• Jira, 
• Confluence, 
• SharePoint, 
• Java,
• Cloud,
• Agile,
• DevOps/AzureOps  
• Full-Stack: Front end, middleware, and backend capabilities