Call Centre Sales Agent (Fixed Term Contract) needed at MWEB
Job title : Call Centre Sales Agent (Fixed Term Contract)
Job Location : Western Cape, Cape Town
Deadline : May 15, 2024
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Main Purpose of the Job:
- Present, promote and sell products/services
- Perform cost–benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Analyze the territory/market’s potential, track sales and status reports
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback
Job Output:
- Present, promote and sell products/services Perform cost–benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Analyze the territory/market’s potential, track sales and status reports
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback
Skills and Competencies:
- Ability to work with limited supervision
- Attention to detail
- Self-motivated
- Patience, persistence, and a positive attitude
- Team player
- Ability to work in a fast paced and pressurized environment.
- Strong sales ability, objection handling, need creation
- High degree of self-management, responsibility, and accountability
Requirements
- Matric Grade 12
- Clear criminal record
- 2-year sales experience (mandatory)
- Basic computer literacy
- ISP experience advantageous
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now